Getting Started

We provide comprehensive ICT and smart infrastructure services, including network solutions such as FTTH, FTTB, FTTC, structured cabling, and switching and routing. Our offerings also cover CCTV and surveillance systems with features like facial recognition, license plate recognition, fire and smoke detection, and perimeter defense. We deliver smart technologies and IoT solutions, including home automation, LoRaWAN, Zigbee, and various sensors. Our smart city services include urban traffic systems, public Wi-Fi, and advanced infrastructure. Additionally, we offer data center and cloud solutions, including virtualization, server rack design, and backups, as well as tech consulting for feasibility studies, planning, and capacity building.
Getting started is simple. You can reach out through our contact form, schedule a free consultation, or call us directly. Once we understand your business needs, we’ll create a customized IT plan and guide you through the onboarding process step by step.
Not at all. We handle the technical side so you can focus on your business. Our team explains everything in clear, non-technical terms and provides full support throughout the project. Whether you're tech-savvy or just starting out, we make IT easy and accessible.

Services & Fees

Netgrow offers flexible pricing based on the scope and type of services you need. We provide both one-time project pricing and monthly service plans. After an initial consultation, we’ll give you a customized quote that fits your business requirements and budget — with no hidden fees

Warranty & Return

Yes. We stand by the quality of our work. Most of our IT solutions come with a service warranty period, during which we fix any implementation-related issues at no additional cost. The specific terms vary depending on the service, and we’ll outline them clearly in your service agreement.
Client satisfaction is our top priority. If you're not happy with a delivered service, we’ll work with you to resolve the issue promptly. In rare cases where resolution isn't possible, we offer partial or full refunds based on the service agreement and the stage of the project.
After project completion, we continue to support you through our post-deployment support window, which is typically included in your service package. If any issues arise related to the work delivered, our team will promptly address them as part of our service guarantee. For ongoing support, we also offer maintenance and monitoring plans tailored to your needs.

After Sales Services

We provide dedicated post-project support to ensure everything runs smoothly after deployment. This typically includes bug fixes, performance monitoring, minor updates, and system checks for a defined period — all included in your service package.
Yes! We offer ongoing maintenance and support plans for clients who need continuous assistance. These plans can include regular updates, security monitoring, system optimization, and help desk support — customized to fit your business needs.
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